Policies

Klemmer & Associates, Inc.
1340 Commerce St, Suite G
Petaluma, CA 94954

800.577.5447


PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

Champions Workshop: Not refundable except in the event of class cancellation.

Personal Mastery: If you enrolled for your Personal Mastery using the payment plan option, the initial deposit paid per person is non-refundable and non-transferable. If you have chosen this option, failure to complete the terms of the payment plan voids any discount associated with this offer. K&A cannot accept checks dated within 10 business days of the start date associated with the Personal Mastery identified on this form. Class size may be limited and payment in full is required to hold your seat. Should you be unable to attend the Personal Mastery as identified herein all tuitions can be used to attend a Personal Mastery at a future time. To request a refund on eligible tuitions, our policy requires you to send a letter requesting the refund and proof of payment to our corporate offices attn: Accounting Department. For refunds, please call the Personal Mastery department at 1-800-577-5447.

SHIPPING POLICY

Items are generally shipped within two business days of purchase. Shipping costs are displaying in the shopping cart at the time of the order.