Management

Roma Klemmer

Roma Klemmer is the Chair of the Board of Directors, President and Chief Executive Officer for Klemmer & Associates Leadership Seminars (KALS). Roma provides strategic, business and organizational leadership for the executive team and KALS colleagues globally. As well, she provides the inspiration and motivation to company colleagues and students of KALS to excel in their lives, their work and their relationships.

Roma is committed to continuing the legacy of late husband and KALS founder, Brian Klemmer, by delivering exceptional service and satisfaction to individuals and group workshop attendees in alignment with the KALS values: Contribution through Integrity, Responsibility, and Commitment.

Sona van der Hoop

Sona van der Hoop graduated from the Richard Ivey School of Business with an Honours Degree in Business Administration. The early part of her career was spent in global advertising agencies, managing major accounts for Procter & Gamble, Gillette and others. In 1990, she was made a partner in a national marketing communications company; that role exposed her to a diverse client base where she gained tremendous insights in organizational behaviour, a variety of management philosophies and a keen sensitivity for current business demands and expectations.

Over the course of her career, Sona has created and delivered countless leadership development programs, authored a book and papers, and has spoken internationally throughout North America, Europe and the Asia-Pacific region.

Sona joined Brian Klemmer in 1994 and has been a key member of his team since, helping him grow the company and develop new lines of business. She is a gifted leader and facilitator, and the most senior and experienced member of the K&A team. With Klemmer & Associate's impressive client list including Aetna Life Insurance, American Suzuki Corporation, General Electric, and Walt Disney Attractions, Mannatech, and Discovery Toys, Sona delivers a strong message of accountability and excellence that translates into far-reaching and long-lasting results in every organization she touches.

Brett Lumpkin - Director of Client Services

Brett brings 25 plus years of sales and management experience to K&A. He has been a top performer and consultant in several industries prior to joining the K&A team including Real Estate, Insurance and Retail. Brett is a devoted husband and father and is an avid motorcycle rider, surfer, and loves to golf.


Steve Farmiloe - Director of Operations

Steve has been in senior leadership roles in various industries such as wholesale distribution, telecommunications, manufacturing, insurance services, and most recently in TV/Film post production training. The hallmark of his career has been the utilization of a collaborative management style to increase market share and build strong sales teams coupled with scalable operational efficiencies. Mr. Farmiloe has been a long time community leader in the North Bay holding board positions on the Santa Rosa Chamber of Commerce, United Way, Redwood Gospel Mission, and is a Leadership Santa Rosa graduate. He was also recently named one of the Most Influential Business Leaders of the North Bay by the North Bay Business Journal.


Pam Cross - Office Manager

Pam comes from a corporate background that began at Lucas Film Ltd. for 15 years, focused on accounting and asset administration. It was great to be part of the Star Wars generation! Then 10 years at Knowledge Learning Corp. as Director of Purchasing. The nation's leading private provider of early childhood care and school-age education. It is very important for Pam to be with an organization that supports the community. K&A is the perfect fit for Pam in being in alignment with her core beliefs and values. Pam is the wife of Chuck and together they have two wonderful sons, Sean - 23 and Sam – 17.